Please ensure that your personal and delivery information is accurate before submitting your order, as we may not be able to amend it and are not responsible for any errors input by the customer. Upon submitting an order, we will send you an email acknowledging receipt of your order. Please note that this does not mean that we have accepted your order. Your order will be considered accepted only when it has been shipped. You will receive a shipping confirmation email once this has taken place. If we are unable to supply you with a product, we will inform you via email and offer you an alternative, if we are able to.

We reserve the right not to accept your order for the following reasons:
- The product is not available or in stock
- Your billing information is not correct or not verifiable
- Your order is flagged by our security systems as unusual or susceptible to fraud
- We have reason to believe that you are selling our products with no prior agreement to do so
- We could not deliver to the address provided by you due to an event outside our control
- In the event of misspelling, pricing, or other errors or mistakes in the website information

We may run checks on your details before shipping your order, including verifying your address and checking for fraud. We have automated processes in place to filter out any suspicious orders that may be fraudulent. All fraudulent orders will be investigated and prosecuted if necessary.

We operate a complaints handling procedure aimed at resolving disputes when they first arise. Please let us know if you have any complaints or comments at help@anotherversion.co.uk

We own all intellectual property rights on the website and the material published on it. These works are protected by copyright laws worldwide.

We may pass personal data in the form of contact and order details to our payment partners for the sole purpose of processing your payment and fulfilling your order. Your personal data will be processed in line with our privacy policy.